Privacy Policy

Avenzo is a trademark of Avenzo, a company incorporated under the Companies Act, Pakistan, with its corporate office at Plaza No. 47C, Third Floor, Main Broadway Road, DHA Phase 8, Lahore, Pakistan, in the course of its business. The domain name www.avenzo.com (or any official Avenzo domain) is owned by the Company.

The Company respects your privacy and values the trust you place in it. Set out below is the Company's Privacy Policy, which details the manner in which information relating to you is collected, used, and disclosed.

All visitors to the Avenzo website and users of the Avenzo Application/Services are advised to read and understand this Privacy Policy carefully. By accessing or using the Avenzo Application/Services, you agree to be bound by the terms and conditions of this Privacy Policy and consent to the collection, storage, and use of your information as described herein.

If you do not agree with the terms and conditions of this Privacy Policy, including the manner in which your information is collected or used, please do not use or access the Avenzo Application/Services.

This Privacy Policy is incorporated into the Terms and Conditions governing the use of the Avenzo Application/Services and may be updated from time to time without prior notice. We encourage you to review this Privacy Policy periodically.

If you have any questions regarding this Privacy Policy, please contact us at info@getavenzo.com.

We may automatically track certain information about you based on your behavior while using our Application/Services. This information is used for internal research regarding user demographics, interests, and behavior to better understand, protect, and serve our users.

The information collected may include:

• The URL you visited before accessing our platform.
• The URL you visit after leaving our platform.
• Browser and device information.
• IP address.
• Other information related to your interaction with our Application/Services.

We also collect and store personal information that you voluntarily provide. We collect only the information necessary to provide a seamless, efficient, and secure experience, including to:

• Provide the services you request.
• Communicate important account and service-related information.
• Deliver quality customer support.
• Prevent fraud and money laundering.
• Comply with applicable laws and regulations.
• Inform you about products, services, promotions, updates, and offers that may interest you.

Where a requested service involves a third party, we may share only the information reasonably necessary to fulfill that service.

We may also use your contact information to:

• Send offers based on your interests and previous activity.
• Improve our products and services.
• Conduct surveys.
• Notify contest winners.
• Send promotional material from our sponsors or advertising partners.

You may also choose to provide payment-related information, including credit/debit card details, bank account information, or billing addresses. We are committed to protecting this information and ensuring that all payment transactions are processed through secure, encrypted, and approved payment gateways.

Your financial information is used solely to complete transactions and is not used for any other purpose.

Whenever possible, you may choose not to provide certain information or opt out of non-essential communications.

Please note that internet transactions involve inherent risks. We encourage you to protect your account credentials and immediately notify our customer support if you suspect unauthorized access to your account.

We use cookies and similar technologies to:

• Analyze website traffic.
• Measure promotional effectiveness.
• Improve user experience.
• Enhance security.

Cookies are small files stored on your device that enable certain features and reduce the need to repeatedly enter your password.

Most cookies are session cookies and are automatically deleted when your session ends.

You may disable cookies through your browser settings, although doing so may affect the functionality of certain features.

Some third-party websites or services linked through our platform may also use cookies. We do not control the use of such cookies.

If you send us emails, letters, or other correspondence, or if third parties contact us regarding your activities on the Avenzo Application/Services, we may retain those communications in records associated with your account.

We retain information only for as long as reasonably necessary or as required by applicable law.

We may disclose information if required by law or requested by a court or competent legal authority.

Our Application/Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

To protect against loss, misuse, or unauthorized access to your information, Avenzo maintains appropriate physical, electronic, and administrative safeguards.

Our servers are accessible only to authorized personnel, and your information is shared internally only on a need-to-know basis.

Although we strive to protect your information, internet transmissions cannot be guaranteed to be completely secure. By using the Avenzo Application/Services, you acknowledge that Avenzo is not liable for unauthorized disclosures resulting from transmission errors or actions of third parties.

We will never ask you to share sensitive information through email or telephone. If you receive such a request, please do not respond and report it immediately by emailing info@getavenzo.com.

You may update or correct your personal information through your account settings or by contacting us.

If you lose access to your account or wish to report a privacy concern, please contact us using the information below.