What is Avenzo's Return & Refund Policy?
If any product is damaged, defective, incorrect, or incomplete at the time of delivery, please notify us within 24 hours through the in-app chat.
Fresh items (fruits, vegetables, meat) can be returned instantly at the doorstep if you're not satisfied.
Eligible items will be replaced or refunded after review.
What is Avenzo's Cancellation Policy?
You may cancel your order at any time before it is dispatched for delivery.
If your order has already arrived and you are not satisfied with a product, you may refuse the item at delivery.
How Do I Cancel My Order?
To cancel your order, simply message us through the in-app chat before your order is dispatched. Our team will assist you promptly.
What If I Have a Complaint About My Order or Service?
We're here to help.
For any complaints, feedback, or questions, please reach out to us through the in-app chat for the fastest response.
You may also email us at info@getavenzo.com, and our support team will get back to you as soon as possible.